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4.8/5
Independent Feedback based on 2454 verified reviews.
Great customer service
Easy to deal with. Responsively friendly!
Thank you so much for taking the time to share your 5* review. We aim to make our process as easy as possible, so we're delighted that you found this to be the case. Enjoy your new Peugeot! Best wishes, Jasmine
Amazing service from Carparison
Nothing was too much trouble. They were always friendly and took time to understand any questions. Their service has been excellent. They've kept me informed all the way through the process and I could not have wished for anything more.
Thank you for leaving such great feedback, I'm so pleased you had a good experience with us. I hope the car is treating you well! All the best, Lauren.
Polite, efficient service. Kept me fully updated at all stages of the process.
Thank you for your 5* review! We're glad to hear you found our service polite and efficient, and that you felt well-informed throughout. If we can help again in the future, don’t hesitate to get in touch! Best wishes, Jasmine
Fantastic service, highly recommended
Lauren, Dam and other members of the team were superb, helping us through every step of the process.
Thank you for leaving such great feedback Carina, Sam and I are chuffed! We're happy you've now got your vehicle and hope you are enjoying it. All the best, Lauren.
Easy to understand
Information about the leasing of the Qashqai was informative and impartial. The allotted representative took the time to phone me and explain the details and each step up to the delivery I will be taking to family and friends when they come to look for a vehicle with a strong recommendation of Carparison
Hi Raymond, thank you so much for taking the time to share your 5* review, we aim to make our service as easy and stress-free as possible, so we're delighted that you found this to be the case. We really appreciate your recommendation and look forward to helping your family and friends in the future! Best wishes, Jasmine
Excellent Service
Dealt with Several members of staff during the purchase all very helpful and knowledgeable throughout would definitely recommend to others well done all.
Thank you so much for your 5* review, we are delighted to hear that you had a great experience with multiple members of our team. We truly appreciate your recommendation and look forward to helping you again the future. Best wishes, Jasmine
Excellent service and a great way to drive a new car.
I thought the service was excellent and very professional. Staff were very helpful in taking me through each stage of the lease process.
Hi Stuart. thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Great service
Great service and we were kept informed of the next steps and delivery of the car at every stage.
I'm so glad you had a good experience with us Jonathan, we're thrilled with this feedback! If you need anything else from us, let us know - all the best, Lauren.
Top service
The staff were very friendly, communicated well and put very little pressure on you. They were always available to take a call and let you know at every stage what was going on.
Thank you very much for your kind 5* review, I am delighted that you had a great experience with us. We hope you love your new vehicle and hope to help you again in the future! Best wishes, Jasmine Davies
Happy Customer!
Excellent service, really helpful staff who were always available to answer my questions through the journey. Highly recommended!
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
highly recommended
thoughtful advice over the phone with plenty of options.
Thank you for taking the time to leave this feedback, I'm glad you had a good experience with us and that we were able to source a vehicle that works for you! All the best, Lauren.
Brilliant Service again
This is the second time I have used Carparison. They are so easy to deal with and make the process so smooth from start to finish. Great communication.
We’re so pleased that everything went smoothly for you again! Thank you for taking the time to share your feedback and we wish you the very best with your new car. If we can help with anything in the future, please do get in touch. All the best, Courtney
Brilliant service
Spot on very professional and prompt delivery. Delivery person was very polite and helpful
Thank you so much for your kind 5* review, we are delighted that you were happy with your service and so pleased to hear that you are loving your new Peugeot! Best wishes, Jasmine
Exceeded expectations
Exemplary and hassle free. From my initial website enquiry, through my calls with Emma - and then the finalisation with Courtney, the process was easy and problem free. The team were knowledgable, always available to help and my questions were never seemingly a problem. As someone who has leased cars for many, many years, this was by far the best experience I've had. Highly recommended.
Hi Russell, thank you so much for leaving us this review, your kind words are much appreciated. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! If we can help with anything in the future, please do get in touch. All the best, Courtney
Business Lease
Excellent service from start to finish. Lauren was great. She kept me informed and also met my initial requirements. Not so much of a sales pitch which was refreshing. Also very helpful team when I call for any enquiries with no delays in call waiting and usual multiple departments etc! Thank you.
Thank you so much for leaving this great feedback, we work really hard to ensure our customers have the easiest experience possible, so it's wonderful to hear this has been reflected. I hope you're enjoying the car! Best wishes, Lauren.
Poor service, saved by a good car
Very poor communication throughout. If you want more info, look at your files.
Thank you for your 1* feedback Christopher. I have taken the time to fully review your journey. I am very sorry to see that you felt the communication was poor. I have observed in my review that you missed your first colour choice whilst the proposal was with underwriting and then when enquiring on a different model you were told that the car was available you wanted, to be told 72 hours later it wasn't, I understand how frustrating this can be and can only apologise. I also noted that you were not happy having to pay an amendment fee when you chose to change your order. Unfortunately this will always be chargeable as many teams are involved in an end users journey and essentially when an order is changed the process starts again. At Carparison we strive for the perfect customer journey and i'm sorry on this occasion we have not been able to impart our exacting high standards that so many are used to. We will take the less perfect elements of your journey and work on these to allow us to grow and learn to be even more efficient as a team and company. We hope you will love your new car as much as we do.
Easy to deal with. A positive experience. Helpful all the way through.
Efficient and helpful.
Thank you for taking the time to leave this lovely review, we're thrilled you had a good experience with us. I hope you're enjoying the new car! All the best, Lauren.
Great bunch of people & great service
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Great service and a great new car!
Very helpful staff who were able to answer all of my questions. From start to finish the process was well managed, no hiccups or issues and delivery was relatively quick.
Thank you for leaving such great feedback, we're so glad you had a good experience with us and found the process to be easy - our team works really hard to make the customer journey as seamless as possible, so it's wonderful to hear the effort has worked! If you need anything else from us in the future, please do let us know. All the best, Lauren.
Good company
Very good service up to the point of delivery. When the car arrived it was dirty and there was no handover explaining the features of the car etc.
Thank you for your 3* feedback. I am sorry to hear that your new vehicle turned up dirty. I have checked your delivery information and can see the car was signed for to say it was in a clean condition, if this is not the case please get in touch with the team and we will ask your supplying dealer to investigate the delivery information recorded with their logistics agent. The delivery agents are expected to offer a basic vehicle instruction handover, unfortunately they will be multi brand drivers with no extensive knowledge of particular vehicles. if you would like us to try and achieve you a full explanation of the cars workings, again please reach out and we will ask you local Retail site if they are able to help.