Search
Reviews
4.8/5
Independent Feedback based on 2454 verified reviews.
Very impressive car and supplier
Quick efficient service for an excellent car
Hi Charles, thank you for taking the time to leave us a 5* review. We are delighted that you thought our service was quick and efficient, and so pleased that you are happy with your new vehicle! Best wishes, Jasmine
A Stress-Free Experience Thanks to Kira
A big shout-out to Kira, who guided me through the entire process with outstanding courtesy and professionalism. What could have been a stressful experience turned out to be smooth, relaxed, and even enjoyable thanks to her support. I couldn’t have asked for better service!
Thank you for leaving such wonderful feedback Alokemeet, Kira is thrilled with your kind words! We're so pleased you had a good experience with us. If you need anything else in the future, please do let us know. All the best, Lauren.
very good. Car arrived on time in good order, apart from paint runs on petrol cap
Thank you for your 4* feedback, we are glad to hear that your journey with Carparison was very good, however we are sorry to hear the product had a defect, i have looked at your delivery acknowledgement and cannot see any markings of damage, if you get in touch with the team we will certainly reach out to your supplying dealer to advise.
Helpful from start to finish
From start to finish everyone has been helpful in guiding me through the process. What I found particularly refreshing was that when I called to ask a question or seek advice I spoke to a person and not a machine, I didn’t have to go through countless menus to get to an answer.
Hi Gary, thank you so much for leaving us this review, your kind words are much appreciated. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. All the best, Courtney
A thoroughly satisfied customer.
I have been really happy with the whole experience with Carparison, the whole process has been so easy and I have been kept updated throughout. I definitely would recommend them to friends and family without any hesitation.
Thank you for leaving such lovely feedback, we're so pleased you had an easy experience with us! All the best, Lauren.
Seamless process and delivery
Good
Thank you so much for your 5* review, we are delighted that you thought our process and delivery was seamless. We hope you love your new vehicle! Best wishes, Jasmine
Polestar 4
It was managed very well. Unfortunately the person I dealt with did tell me that the three year’s service was in with the price. He then told me after the purchase that Polestar had decided to withdraw this for the 2026 model. Mistakes can happen.
Thank you for your 4* feedback John. I am sorry to hear that your were not informed when Polestar changed their servicing offer, we will feed back your comments to the team to ensure that we/they are always pro active in these matters. We wish you many happy miles in your new Polestar 4
Great service
Great service from start to finish. Updated on my vehicle order by phone and email. Would highly recommend
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Lease Genesis GV60
Excellent, professional and friendly service. First car i have ever leased and everything went smoothly so far. Received Genesis GV60 22/9/25
Thank you for leaving such great feedback Philip, we're so pleased you chose us for your first lease and are thrilled you had a good experience with us. If you need anything in the future, please do get in touch. All the best, Lauren.
Polestar 4 leasing made simple.
Very professional and friendly service making the whole process from vehicle choice through to ordering and delivery simple and painless. Always available and prompt at returning calls and answer questions.
Thank you for leaving such great feedback, we're thrilled you've had a good experience with us and are glad you're enjoying your new vehicle. All the best, Lauren.
Quick, Easy and Hassle-Free Car Leasing
Excellent service from Carparison. Prices were the best we found, and the whole process was quick, easy and hassle-free. One of the best experiences I’ve had leasing a car. I’ll definitely recommend to friends and family.
Hi Scott, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Excellent and professional
Very professional and efficient. Friendly and knowledgeable. I had excellent advice and help throughout the whole process. I would recommend.
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Great car, great price.
Generally a good service and the staff were always friendly. My only slight grievances would be that correspondence regularly came very late in the day which meant there was never any opportunity to rectify small tasks until the following day and there has been no follow up call from any of the team since delivery. Other than that a great car at a great price.
Thank you for your 4* feedback. We're glad to hear you found our staff friendly and that you were delivered with good service and able to take advantage of a great price. However, I'm sorry you felt the team got in contact too late in the day. Quite a lot of their role is waiting for supplying dealers and funders to provide the necessary information and updates which can take a short while for the team to collate. Therefore, it can be a little later that they're able to get to the task at hand. I can see you were responded to within a short timeframe, which is great. We trust that services such as Feefo, for example, are a suitable way for customers to give their honest feedback and the sales team and customer experience champions email inbox is always open should you need any assistance but we will take your comments on board. We hope you enjoy the rest of your lease in your Polestar! Thanks, Matilda :)
.
We are so grateful for your 5* review, thank you! Enjoy your new car! All the best, Courtney
Fabulous service
Fantastic…newish limited company with no previous credit but car sorted in days
Thanks very much for the lovely feedback. We're delighted that we helped find you the right car and we hope you're enjoying it! All the best, Courtney
I recommend dealing with this company
The service I received deserves seven stars.
Thank you for leaving this great feedback, we're so pleased you've had a good experience with us. All the best, Lauren.
Poor Customer Service
I've had more personal interaction when ordering with Amazon! Car delayed by 3 months, despite being a stock car and at no point, did I have a call from their Customer Experience Team. Constantly chasing for updates, eventually after reverting to Volkswagen Customer Services
Thank you for your 2* feedback, I am sorry to see that you felt you were not kept informed along your journey. I have reviewed your journey with us, I can see that the vehicle you ordered unfortunately had a main dealer recall due to airbags with no ETA just after point of order. I observed you were called to advise of the recall as soon as we were informed and there were a few calls exchanged and emails between yourself and Chris, However I do appreciate, more outbound calls could have been made to you with updates (even though we weren't offered many by your supplying dealer, despite our chases as the manufacturer at the time was not very forthcoming) At Carparison we do listen to all feedback and learn from this. We wish you many happy miles in your new vehicle
Good and professional service
The process of arranging new business lease vehicle was very professional and we were kept informed at each stage of the process.
Thank you so much for your 5* review, we are delighted that you felt you were kept informed and we hope that you're enjoying your new vehicle! All the best, Jasmine
Excellent service
The service, responsiveness and professionalism of the company was first class, from start to finish. Kira, in particular, was brilliant and I would highly recommend Carparison to anyone
Hi Andrew, thank you so much for your 5* review! We're thrilled to hear that you had such a positive experience from start to finish. I'll be sure to pass on your praise, I know Kira will be especially pleased to hear your feedback. Enjoy your new vehicle! Best wishes, Jasmine
Excellent
The lease was arranged swiftly and any questions were answered immediately. Staff were always available to speak to personally and supported through the whole process. Car delivery was also well organised with strong communication.
Thank you for your fantastic 5* review! We're so pleased to hear that the leasing process was smooth and that our team was able to support you every step of the way. We hope you love your new vehicle! Best wishes, Jasmine