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4.8/5
Independent Feedback based on 2248 verified reviews.
Brilliant service. Highly recommended.
Cannot fault the service provided. The communications from start to finish were perfect. Highly recommended company.
Friendly
Very friendly and professional. No hard sell. Very informative.
Thank you for your 4* feedback. Its always good to read that our customers find the team professional, we pride ourselves on offering you the best deals at amazing prices. Enjoy your new vehicle.
Communication and service is great!
The communication from initial contact has been great. The staff on the phone and email are lovely. I had a problem with the dealer in relation to delivery date and Carparison were very understanding and did everything to help. Courtesy calls to see if the problem had been solved were really appreciated.
Thank you for the fantastic review! We are so glad our team could help resolve the delivery issues with the dealer and that you appreciated the courtesy calls. Providing great communication and support is exactly what we aim for. Thanks again for choosing Carparison, and happy driving! Best wishes, Jasmine
Smooth process and really pleased with our new car
Helpful staff who guided us through the process to secure a new lease car for our charity. Smooth process and really pleased with our new car.
Thank you for the review! We're delighted to hear that our team made the leasing process smooth for your charity, and that you're pleased with the new car. Thank you for your order, and please let us know if you ever need anything else. Best wishes, Jasmine
Actually very good!!!
We thought Carparison were excellent. They had the best deal available on leasing.com. After enquiring we had a short call to clarify everything, filled out an online form, paid a holding deposit/admin fee and were practically good to go. After that we were kept very much in the loop. Best of all we were told the car would arrive in 6 weeks and it arrived in 3. When delivered, the chap that delivered was very friendly and helpful. My only critique was not really their fault, but the 3rd party leasing firm they use weren’t great. Poor information, poor feedback and slightly dulled the experience, so maybe give them a kick up the back side or use someone else.
Hi Natasha, Thank you for the brilliant review! We're delighted to hear that you found the process straightforward from start to finish and that our team kept you informed throughout. It’s fantastic that your vehicle arrived earlier than expected and that the delivery experience was a positive one. We also appreciate your feedback regarding the third-party leasing company involved, a member of our team has reached out to better understand your experience. Thanks again for your kind words and for choosing Carparison. We hope you're loving your new car! All the best, Roisin
Great Service
Great service. Informed all the way from the initial enquiry all the way up to delivery.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Helpful and patient.
Generally a good service. Courtney was especially helpful and patient. The only small problem I had was having to sign the documents several times. It eventually got through but I don't know what was different from the other times. I would recommend Carparisin to others.
Thank you for your 4* feedback. We are so pleased to hear that you had a positive experience overall and that Courtney was especially helpful and patient throughout your journey. We have reviewed your journey and can see that there may have been some confusion between the finance documentation and the FCA documents. We understand that the number of forms involved can sometimes be overwhelming, and we appreciate your patience while completing the process. We hope you are enjoying your new car, and thank you for your recommendation. We really appreciate your feedback and wish you many happy miles!
Painless Experience.
Dealing with Carparison has been a easy, painless experience. The telephone support has been brilliant and the staff on the phones are polite, friendly and of course efficient. My only disappointment, it would have been nice to have had a call from the driver 1 hour before delivering my car. I popped out to the pharmacy and i missed the handover of the car which i think is really important because I struggled to set up the car, so it would have been nice to had been shown the basics. Otherwise Brilliant.
Thank you for your 4* feedback. We rely on our trusted partners to ensure their logistics teams call ahead , we are only too aware of how important this is as part of the process, we will pass your comments on to them so that may focus on ensuring on future experiences are 100% positive. Enjoy your new car, if there is anything we can help with please don't heistate to get in touch 01395 200333
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Thank you for your 5* review, we hope you enjoy your new vehicle! Best wishes, Jasmine
Brilliant company
We received fantastic and excellent service from carparison. Everyone who contacted us during the ordering our car were efficient extremely pleasant and addressed every issue we had, which to be honest very few issues. We have used several lease companies over the years, Carparison definitely came out on top. Highly recommended Carparison
Thank you for your fantastic review and recommendation. We're delighted to hear that you had such a positive experience with our team and that the process was smooth from start to finish. It's especially great to know that Carparison stood out compared to other leasing companies you've used. Thank you for choosing Carparison, and we hope to help you again in the future. Best wishes, Jasmine
Car leasing
The persons that dealt with me were so pleasant and helpful , couldn’t have done it with out their guidance
Thank you for your lovely review. We're so pleased to hear that our team was helpful and able to guide you through the process. Providing friendly, supportive service is very important to us, and your feedback means a lot. Thank you for choosing Carparison, and we hope you enjoy your new vehicle! Best wishes, Jasmine
First time lease
Efficient and good service
Thank you for your review. We're delighted to hear that your first leasing experience was a positive one and that you found our service efficient. We appreciate you choosing Carparison and hope to assist you again in the future. Enjoy your new vehicle! Best wishes, Jasmine
First Class
Great communication throughout - spoke with a few different team members who made the whole process easy.
Hi Christopher, thank you for your wonderful feedback. We're so pleased to hear that our team made the process straightforward and kept communication clear from start to finish. It was a pleasure assisting you, and we really appreciate you taking the time to share your experience. All the best, Roisin
An easy and fast process
The service was absolutely seamless and very efficient. We needed a new car quickly and the in stock vehicle we chose was delivered within 2 weeks of the initial order.
Hi Iain, thank you for the fantastic feedback! We're thrilled we could get your in stock vehicle delivered so quickly and make the process seamless for you. Happy driving, and enjoy your new car! Best wishes, Jasmine
Great service from first time contact to car delivery!
Exceptional service from start to finish! I chose this company because Cain provided a zero-pressure sales experience. He was polite, respectful, and tailored a package perfectly to my needs.When Roisin took over for support, she was fantastic. She kept me fully informed throughout the process, navigating delivery delays smoothly and ensuring everything arrived safely.As a first-time leasing customer, they made the entire process completely stress-free. Cain and Roisin are a credit to the business!
Thank you so much for your wonderful review. It was an absolute pleasure supporting you through your first leasing experience, and I’m so pleased to hear that both Cian and I were able to make the whole process stress-free for you. We really appreciate your patience around the delivery delays, and I’m delighted everything arrived safely in the end. It’s fantastic to hear you’re loving your new MG ZS and that it’s exceeded your expectations! Thank you again for your kind words and for choosing Carparison. Wishing you many happy miles in your new car! Best wishes, Roisin
Satisfied customer
Found the process easy. Prices and cost clear. Communication good, with named contacts and any questions answered straight away. Car delivered on the date I requested. No time slot but rang as advised an hour before to say on his way. Would definitely use again.
Hi Frederick, thank you for your fantastic 5-star review! We’re delighted to hear you found the whole process easy and transparent from start to finish. It’s great to know our team kept communication clear and responsive, and that your delivery went smoothly on the requested date. Thank again for choosing us, and we’d be happy to help again in the future! All the best, Roisin
I’d recommend Carparison
Great -very responsive and attentive. Happy to discuss my needs and look at several options. Nothing was too much trouble
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Great deal, Great service
Great comms, clear process and excellent all round service, on top of a great deal.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
First lease - a good experience
Excellent support throughout the process. Quick response time and clear information. A good price on the car too.
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Excellent service
Good informative communication throughout the process. Helpful knowledgeable staff that always responded swiftly to questions I had.
Hi Peter, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney