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4.8/5
Independent Feedback based on 2248 verified reviews.
Well impressed!
I recently got my first lease car and was a bit nervous, turns out the whole process was quick and easy, great contact throughout and the car was delivered way ahead of what was initially quoted. It's a yes from me.
Thank you for the amazing review! We’re so pleased to hear that your first leasing experience was quick, easy, and stress-free. Keeping our customers informed throughout the process is really important to us, and it’s great to know that we could deliver your vehicle earlier than expected Enjoy your new car, and thank you again for choosing us! Best wishes, Jasmine
So easy already recommended to friends
Excellent service throughout process from initial quote to delivery Both by email and phone - response was speedy and helpful
Thank you so much for your kind feedback. We’re delighted to hear that you found the process easy from start to finish and that our team was able to provide speedy and helpful support throughout. It really means a lot to know you’ve already recommended us to friends. Thank you again for choosing us, and we hope you enjoy your new car! All the best, Roisin
The epitome of customer service
Courtney was by far the most helpful and thoroughly professional person I have had the pleasure of dealing with. From day one, nothing was too much trouble and every call and message was answered immediately. A five star customer experience. Thank you.
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Suprised with how straightforward everything was
Really impressed. The communication was really very good and the whole process was easy and trustworthy.
Thank you for your fantastic review. We’re delighted to hear that you found the process straightforward and easy from start to finish. Clear communication and making the experience as smooth and trustworthy as possible are really important to us, so it’s great to know we delivered on that for you. Enjoy your new vehicle! Best wishes, Jasmine
Very professional, helpful and polite. Thanks
Hi Alastair, thank you for your kind review. We really appreciate your feedback and are pleased to hear you found the service professional, helpful, and polite. It was a pleasure assisting you. Best wishes, Jasmine
Not the 1st time I have used Carparison
Not my 1st time using Carparison, I was looking for a specific brand and model, gave them a call sorted in minutes.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
First time leasing
Very straight forward always someone on end of phone for advice before and after delivery
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Car lease
Been excellent from start to finish. 1st time leasing a car and they made the whole process easy. Cian and Jasmine both very helpful and communicative & will use the company down the line again for future leases.
Thank you so much for your kind review, Craig, it’s really appreciated. I’m glad to hear your first leasing experience went smoothly and that Cian and I were able to make the process easy for you. We really appreciate your feedback and look forward to helping you again in the future. Best wishes, Jasmine
Fantastic service and love my new car!
Very quick and simple service. Dealt with efficiently thank you! Great phone service too, answered all my questions and very helpful. Communication was good through whole process and I love my new car!
Hi Joanna, thank you so much for your kind review! We’re delighted to hear that you were happy with our service and that our team was able to answer all your questions and keep you updated throughout. Most importantly, we’re thrilled that you love your new car! If there is anything else we can help with, please do get in touch. All the best, Courtney
Good communication and responsive to queries
Thank you very much for taking the time to leave your feedback. I’m really pleased to hear that, despite the delay to your original delivery date, you felt kept well informed and supported throughout the process. We really appreciate your understanding and your kind words, and I hope you’re very happy with your new vehicle. Best wishes, Jasmine
Great service!
Incredible service from Sam and Jasmine. Thanks!
Thank you so much for your kind review! It’s great to hear you were happy with the service. Sam and I really appreciate your feedback, and we’re glad we could help. If you need anything else in future, please don’t hesitate to get in touch. Best wishes, Jasmine
Very good
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! All the best, Roisin
Great service and good value
Hi Steven, thank you so much for your 5-star review. We are really glad you are pleased with our service, and wish you all the best! Kind regards, Roisin
Slickprocess with great communication.
Simple, slick and efficient process that was completely hassle-free with excellent communication throughout.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
First time lease
First time leasing a car. Initial response was quick, helpful and informative and getting into the process, selecting the car, the options and the finance approval process was all done easily. Further stages towards getting delivery were all done promptly and clearly. In all an reassuringly stress free process
Thank you for taking the time to share your experience! We’re really pleased to hear that your first car leasing journey felt smooth and stress-free. It’s great to know our team could provide quick, clear, and helpful support from the initial enquiry right through to delivery. We hope you enjoy your new car! All the best, Roisin
Cooling of fperiod - return of goods
Currently looking at exercising the right to return the good to the lease provider under the 14-day cooling off period
Thank you for your 2* feedback. We are sorry to hear that you are currently considering exercising your right to return the vehicle. Unfortunately, we had not been made aware of this. If you do have any concerns that we can assist with, please do let us know and we will do our best to help. Additionally, should you wish to explore alternative options, we would be more than happy to assist you in finding a different vehicle.
I have rated the service poor due to fact that the car I ordered was not the car that was delivered and I had no choice but to accept £500 as an apology as I needed the car that day.
Thank you for taking the time to leave your honest 2* feedback. We are very sorry that the vehicle delivered was not the specification you originally ordered. This was the result of human error on our side, and we sincerely apologise for the mistake and any inconvenience and frustration it may have caused. We really appreciate your understanding in accepting the resolution offered at the time. We hope you are now getting on well with your new car, and if there is anything else we can help with, please do not hesitate to get in touch.
Impressed!
Excellent price, very helpful and prompt service, very easy to use portal. Clear lines of communication. Would recommend.
Thank you for your fantastic 5* review. We are so pleased to hear you found the process straightforward and that the team was helpful throughout. We hope you are enjoying your new car, and if there’s anything we can assist with in the future, please don’t hesitate to get in touch. Wishing you many happy miles!
EXCELLENT SERVICE AND COMMUNICATION
All the staff are professional, friendly and informative. Nothing is too much trouble.
Thank you for your kind review. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car! Best wishes, Jasmine
Polestar 4 Lease.
Clear guidance and advice was provided regarding what the agreement entailed, and the transaction was expedited in an efficient and professional manner.
Thank you for your kind words. We are delighted to hear that you received clear guidance throughout the process. We hope you are enjoying your new Polestar, and please do not hesitate to reach out if you need anything further.