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4.8/5
Independent Feedback based on 2454 verified reviews.
The overall experience has been good, however the vehicle was delivered with 136 miles on the clock and was driven to my address rather than on a transporter which I was not happy about.
Thank you for your 3* feedback Victoria. I am glad to hear your journey on the whole was good. Generally Caparisons deliveries are driven, unless specifically requested by the client and then we would obtain a quote from the dealer for this service. I am sorry to read that your car being driven delivered took a little shine off your personal journey, Your contract will now start on 136 miles so this will not be detrimental to your requested contractual mileage. I wish you many happy miles in your new Audi and if I, or the team can be of further help please get in touch. Many thanks Steve
Perfect
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Smooth transaction at a great price
Top notch service, easy from start to finish and at a very competitive price
Thank you for leaving such a lovely review, we're so pleased you had a good experience with us and found a car at the right price! If you need anything in the future, please let us know. All the best, Lauren.
Missed delivery deadlines & no response from customer service
We have dealt with Carparison in the past for company vehicles with no issues, however, just ordered 2 vehicles, and both have missed the required delivery date. This has resulted in collections having to be cancelled and rescheduled and MOTs being carried out at our cost. Generic response from customer service, then no response after a week. Still no confirmed delivery date on the second vehicle.
Thank you for your 2* feedback. I have personally reviewed your journey with us and can see that we could have reached out more often if even to advise of no further updates at that particular time. As a returning client you will appreciate that is not how Carparison operates, as we strive to always be in touch and offer updates all the way through to delivery. Unfortunately the vehicles you have ordered are completely out of our control to secure exact dates as it is managed by the brand, when they can match cars. I appreciate this isn't ideal though when you are trying to organise other cars being returned and dampens what should be an exciting time. We will ensure to keep in regular contact until your other car arrives, which hopefully you will hear about very soon. kind regards Steve
Excellent service all round
Always happy to answer questions and provided a refund on time. Excellent
Thank you so much for your 5* review - we are delighted that you are happy with our service and we hope you love your new Polestar 4! Best wishes, Jasmine
Great Service :)
I had a wonderful experience with Carparison. After I ordered the car it was all very quick and straight forward.
Hi Gemma, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Polestar 4 lease.
Very friendly group of people who kept me informed of every thing I needed to know at every step of the way.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Pleasant Experience
Friendly and efficient service and a great price, very pleased.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Brilliant service from start to finish
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Polestart 4 lease with Carparison
I was browsing for great deals and found Carparison on leasing.com and LeaseLoco with best deals for Polestar 4 and registered my interest. Carparison got back to me in no time and following credit check and submission of income proofs which took around 4-5 days were able to agree a delivery date with me and delivered the car. I recommend Carparison and would keep them in mind for my next lease too.
Hi Bal, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Volvo EX30 from Carparison
I have used LeaseLoco to select the deal who put me in touch with Carparison. They acted as MC for the service. Initially they orchestrated the finance through Alphabet. All this was completed on line and I received approval very quickly. Next they contacted the supply garage and arranged a potential delivery date. The car came with a free charger. Carparison put me in touch with Ohme who arranged to get the charger installed by their contractor ProEV. This all worked well (except I’m still awaiting the installation certificate). Carparison suggested my new car would be driven to my home. As it turned out, it was delivered from York on the back of a trailer. Very good. I was kept informed throughout the process by Courtney of Carparison. She was responsive and helpful to my emails. A couple of calls too.
Hi Julian, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Recemend
Quick service. Good communication and a very competitive price.
Thank you so much for your kind review. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
Highly Recommended
First rate from start to finish.
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Best Wishes, Courtney
Carparison A*
Very efficient and painless process. This was my first lease car so I was apprehensive and had lots of concerns. . However, the representative went through each aspect of leasing with no pressure answering any queries I had.
Thank you so much for the 5* review!. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! All the best, Courtney
Excellent
Hi Richard, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
First Class!
Excellent, concise and knowledgeable service. Detailed and thorough service
Hi David, thank you so much for leaving this stellar review, we're so pleased with your kind words and are thrilled you had a good experience with us. If you need anything in the future, please do get in touch. Best wishes, Lauren.
very satisfied
very thorough and professional
Thank you for your kind 5* review, we are delighted that you are satisfied with our service and we hope you love your new vehicle! Best wishes, Jasmine
Simple and Effective
Fantastic. Very simple and clear at every stage.
Hi Timothy, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Excellent
Very efficient Excellent communication Pleasure to deal with Absolutely love the car
Thank you so much for leaving this great review Steven, I'm so pleased you had a good experience with us and are enjoying your car! All the best, Lauren.
Great car at a great price
Excellent service Fast, professional and clear. Very good pricing and transparent throughout. Got a great car and good advice at a great price. Will use again.
Good afternoon, thank you very much for your 5* review. We’re delighted that we could get you a fantastic vehicle for such a great price, and we look forward to helping you again in the future! Best wishes, Jasmine