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4.8/5
Independent Feedback based on 2248 verified reviews.
Polestar 4
Wet easy to deal with and kept informed throughout the process
Thank you for taking the time to leave this review, I'm glad to hear you're impressed with our service. I hope you're enjoying the car! All the best, Lauren.
Fantastic
Fantastic company to deal with. Everything was delivered as promised at a price that could not be beaten. Thank you to Kira and the Team for all your help securing the car.
Hi Armin, t hank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Many thanks, Courtney
Would Use Again
Very easy to deal with and helpful with any queries i had .
Thank you for leaving this great review, I'm thrilled you had a good experience. All the best, Lauren.
Very disappointed with the range on my new electric MG
Firstly, the car that I originally ordered was changed to a different car when the order form came through. The experience I have had post-delivery has not been good. My main issue is the fact that the car's battery range is advertised as 298 miles, however, on the first full charge I did, the maximum range is 200. I appreciate that batteries are not as efficient in the winter, however, 98 miles lost on a full charge !! I raised this as an issue with the dealership and Carparison, however, I have still not had a satisfactory answer. I just need to know where, on the car console can I check the model and battery size. I have now had to go to MG customer services direct to try and get an answer.
Good prices, moderate service
I like Carparison and I'd consider myself pleased with the service. However, here's some details on what went well and what I think could be improved. - Ben Tanner, the sales person I deal with, is a good sales person. I effectively buy cars on price. He leads with what's the best deal for me and doesn't waste time trying to 'build value' or whatever else. In this respect, he outshines most car sales people. - The finance agreement stage is a bit slow and clunky without much visibility into timelines, next steps, etc. - The delivery is always a bit ****. I waited quite a while after signing. The delivery driver turned up to the incorrect address and only provided a days notice. This is probably out of your control as a broker but perhaps a better hand-shake between parties could be implemented
Thank you for your constructive 4* feedback, we always welcome journey sharing to enable us to grow and challenge processes to ensure we only get even better. I am glad to see that you thought Ben looked after your enquiry positively and understood your personal buying process. We take your comments around delivery and will certainly reach out to our dealer partners so that they can sharpen their delivery processes with their chosen agent, Unfortunately funders have got tighter over the years with their processes which can sometimes feel clunky and slower whilst they perform their diligent checks to offer the tightest of security on your personal information, but we do understand this can seem time consuming on a digital journey. We look forward to speaking with you in a few years when its time to change your current model , when we can hopefully show, we do listen & learn.
Great service
Great service all round from pre-order stage, ordering, and right up to day of delivery.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Excellent throughout
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Great service
All great so far, no issues, everything has been simple. Good communication, delivery on time.
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Excellent communication, frequent touch points and went above and beyond to deliver my vehicle when I needed it.
Thank you for leaving such a lovely review Leanne, I'm pleased we were able to meet your needs regarding delivery and I hope you're now enjoying your car. All the best, Lauren.
A* service
Excellent communication, regular updates via emails. The team contacted me straight away if there was any issues. Would highly recommend them to lease a car
Thank you for leaving this great review, I'm so pleased you had a good experience with us! I hope you're enjoying your new car - all the best, Lauren.
Efficient service
Very good and and useful explanation throughout. The commission seemed steep though
Thank you for leaving this lovely review, I'm glad you had a good experience with us. If you need anything else throughout your lease, please let us know. All the best, Lauren.
First time EV owner !!
Simple process, great costs too. Happy from start to finish.
We’re so pleased that everything went smoothly for you! We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Many thanks, Courtney
Carparison have been brilliant, there communications have been great.
Hi Iain, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Polestar 4
Excellently service with regular updates.
Thank you for leaving a lovely review, I'm thrilled you had a good experience with us. Wishing you the best for the New Year! Many thanks, Lauren.
Great Experience
Excellent with good communication
Thank you for leaving this wonderful 5* review; I hope you're enjoying the car. Best wishes, Lauren.
Brilliant experience from start to finish
Hard to fault anything about dealing with Carparison. From the initial quote all the way through to resolving a minor issue at the dealer end after the vehicle was delivered, the experience has been excellent and completely painless. Many thanks to Kira, Courtney and Jasmine - they were all universally friendly, responsiveness and efficient all the way through the process.
Thank you very much for taking the time to leave such a positive review; I’m really pleased to hear that you had such a positive and seamless experience from start to finish, and that we were able to help resolve everything smoothly after delivery as well. It was a pleasure assisting you throughout the process, and I’ll be sure to pass your kind comments on to Kira and Courtney too - they’ll really appreciate it. If there is anything further we can assist with, please feel free to get in touch. Best wishes, Jasmine
Excellent service. Would use again!
The service was excellent. I received a call the day before telling me the time within the hour that the car would be delivered. Jane arrived on time with the car in perfect condition. Jane was friendly, polite, professional and informative about the car when asked questions. Great service - thank you!!!
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Excellent but process different from stated
Excellent, albeit not quite followed the sequence outlined - for example the day before delivery I was sent an email saying that I would need to fill out delivery paperwork at the point of delivery - on the day - no paperwork! Asked a question but told it would come digitally some time later. All a bit confusing However, very pleased with the service and the car
Hi Ian, thank you very much for your 5-star review, I’m delighted to hear that you’re happy with both our service and the car! Apologies for the confusion regarding the delivery paperwork. We have now received this from the supplying dealership, and I’ve just emailed it over to you. If there’s anything else I can help with, please don’t hesitate to get in touch. Many thanks, Jasmine
An easy leasing experience
Service was excellent, communication was good, though some of the paperwork did go straight into my "junk" folder so without your follow-up email I would have missed it. No complaints from me, would happily work with you again.
Thank you for leaving such a lovely review Derek. I'm sorry about the documents going to your spam/junk inbox, unfortunately this is a common issue with inboxes classifying them as such, however I'm glad this has been resolved. If you need anything in the future, please do get in touch, otherwise, have a great Christmas. Best wishes, Lauren.
Excellent service
Excellent from my first enquiry to delivery of the car. First rate comunication, staff answered all questions immediately about the process and paperwork. From initial call to delivery was 3 weeks.
Thank you so much for your 5-star review. We’re delighted to hear that you felt well informed throughout the process, and I'm pleased that we could arrange delivery of your new vehicle so quickly. I hope you’re enjoying it! Best wishes, Jasmine