Search
Reviews
4.8/5
Independent Feedback based on 2454 verified reviews.
Would recommend
I recently got my lease car through Carparison. The team were really helpful and friendly and the whole process was straightforward from start to finish.
Thank you for providing your feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Jasmine
ID 7 lease order: VW Financial Services system failure
Overall good customer service. They had to deal with the long delays created by VW Financial Services contract system going down, with their really poor communication of what they were doing to fix it and when. Carparison must have had lots of frustrated customers like me chasing them for updates. A bit more pro-active updates would have been helpful.
Thank you so much for your 4* feedback Patrick. We understand your frustrations regarding the delays you mentioned, those were echoed by the team and like you say out of our control. We are so glad, you are now in your new ID7, we know you will love the car :-)
Ford Explorer
Advisors very helpful & knowledgeable whole process very open & honest
Hi David, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
New car lease
Excellent service throughout. Supportive when things go wrong and willing to help. Car delivered on given date in a good timely fashion. Staff knowledgeable and supportive.
Thank you so much for leaving this great review David! We really appreciate your patience whilst we resolved the issues you faced, and I'm so pleased we were able to resolve this to your satisfaction. It's wonderful to hear you're enjoying the car, and we sincerely hope you continue to do so throughout your lease. I'll be sure to pass this along to Steve, who will be chuffed with your kind words! If you need anything else from us in the future, please do get in touch. All the best, Lauren.
The whole process was very good from start to finish.
Thank you for your 4* positive feedback Robert. We know you will love your new Jaecoo and wish you many happy miles :-)
Great but give instructions how to charge
The paperwork was easy. The chap delivered on time. But you need to give instructions on how to charge the car.
Thank you for the positive 4* feedback Alison, we love to understand customers journeys and are always ready to learn as a business, we will relay your comments over to your supplying dealers logistics team.
Cracking Job🚗😊
Everything from Carparison was excellent. Great price, great information, great extra information when requested and great communication. The whole process went like clockwork. Handover was very rushed and could have have much better but that wasn't down Carparison but the dealer.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Many thanks - brilliant service
Excellent helpful and responsive service...for someone who had never leased before this was really reassuring .
Hi Nick, thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Hassle free leasing
From start to finish I've been really happy with the service I have received. Plus the vehicle supplied was at an excellent price.
Thank you so much for your 5* review, we are delighted that we could help you with finding your new vehicle at an excellent price. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Kind Regards, Jasmine
Excellent broker
Excellent communication both verbally and in writing. Process from start to finish was clear. Friendly staff who were responsive to any questions asked.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
So far very good
Thank you for leaving this lovely review, I'm glad you've had a good experience with us. Best wishes, Lauren.
Made it all nice and easy
Hi Denis, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Great comms from start to finish, couldn't fault, thanks
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Reliable and Satisfied
I heard mixed reviews and was a bit hesitant ordering our company lease car. But I m pleased to say that everything went well and the car arrived on time.
Thank you for leaving this lovely review Vishal, I'm so pleased you had a good experience with us. If you need anything from us in the future, please do get in touch. All the best, Lauren.
Brilliant service!
Thank you so much for your kind 5* review, we are delighted that you are happy with our service and we hope that you're enjoying your new Jaguar I-Pace! Best wishes, Jasmine
Good Service, Good Communication
Thank you for your 4* feedback Harry, We're glad to see the communication was good and you were also happy with the service. Enjoy your new car! :-)
Fantastic
Fantastic service and on hand to help every step of the way. A great experience.
Thank you so much for this lovely 5* review, we are delighted that you were happy with our service and hope that you continue to enjoy your new vehicle. Best wishes, Jasmine
ford capri
excellent service, Lauren was very professional and kept me up to date at all times
Good Morning Kevin - thank you for taking the time to leave this lovely review, I'm so pleased you had a good experience with us. If you need anything in the future, please do get in touch. All the best, Lauren.
Incredible service!
The whole process was so incredibly easy and it only took 9 days for the car to be delivered after everything was approved. Really impressed with the great service and super quick turnaround. First time leasing a car and I’d definitely not hesitate to use Carparison again!
Hi Rachel, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. If we can help with anything in the future, please do get in touch. Wishing you many happy miles in your new car! All the best, Courtney
Excellent service
Very good. Amazing deal got the car I needed very quickly.
Thank you for leaving this lovely 5* review, I hope you're enjoying the vehicle! Best wishes, Lauren.